Find out who to call when you have a concern.
Where to get advice and support
This area of the website is for members of the public to find out more about getting help and support for children.
This area of the website is for professionals working with children and families.
If you are concerned about a child in Guernsey or Alderney
If you are a member of the public who has concerns about a child's welfare or safety, and if that child is in Guernsey or Alderney, you must call a children's services social worker on 01481 723182. Out of office hours, contact the Emergency Duty Team on 01481 725241
If it is an emergency, you must call the police on 999.
If you work with children in Guernsey or Alderney and believe a child you work with is in need of additional support, you should make enquiries to the Multi-Agency Support Hub (MASH) in writing using the MASH enquiry form.
If you believe a child is being mistreated and is at risk of harm, please contact the MASH team as soon as possible on 01481 723182. If the matter is urgent and outside of office hours you can contact the duty social worker on 01481 725241. If you think a child is in immediate danger please call the police.
You can find out more about the MASH here.
If you are working as part of a Team Around the Child (TAC) you can find out more about the process here.
If you are concerned about a child in Sark
The Sark Children's Protection Panel has been formed to coordinate child protection procedures in Sark. They have produced a public information leaflet, available here.
About the Islands Safeguarding Children Partnership - ISCP
The ISCP is formally known as the Islands Child Protection Committee. It is a multi-agency committee with representatives from the public, private and voluntary sectors. It was given legal status in the Children (Guernsey and Alderney) Law, 2008. Its main purpose is to enhance the safety of children and young people in the islands through promoting effective co-ordination and co-operation between agencies providing services to children and families.
|This page was added to website on 22 June 2015Updated:3 January 2017 to include information about the MASH, TAC and Sark24 February 2017 to include information about change of name to ISCP.|
- Worried about a child?
- Case Conference
- After the Initial Case Conference
- Supplementary Guidance